Shipping and Return Policies

Processing or the Orders and Shipments

• In most cases, in-stock items will ship the next day.
• We are not responsible for Fedex/UPS delays due to weather or other uncontrollable factors. In the rare event that a package is delayed under these circumstances, we will not be held responsible for any portion of the shipping costs.
• Shipping prices include insurance. We cannot ship to PO, APO, or FPO box offices.
• We cannot ship outside the U.S.
• Orders to Alaska or Hawaii must only be shipped 2nd Day Air.
• 2nd Day delivery takes 2 business days from the date of shipment. If you place your order on Monday, the earliest you can hope to receive it would be Wednesday. If you need something delivered the next day, you must select Overnight as your shipping method.
• Overnight and 2nd Day denote BUSINESS DAYS, they do not include Saturday and Sunday. An Overnight shipment placed Friday is a Monday Delivery - Saturday Deliveries must choose "SATURDAY" as the shipping option.
• Incorrect, insufficient, or change of address will incur a $10.00 surcharge.
• We reserve the right to charge return shipping for refused or undelivered packages - Shipping is non-refundable in the event of returned packages.
• Please allow up to 2 business days for your order to be processed.

Return and Exchange Policy

We will gladly accept merchandise returns for a full refund within (30) days from the date of delivery. We will only accept returns in their original condition--WE WILL NOT ACCEPT EXCHANGES OR RETURNS FOR WORN FOOTWEAR.

Upon reciept of returned goods, SnapDecisions reserves the right to deny credit if the merchandise does not meet return policy requirements. Shipping and handling charges for returned merchandise are non-refundable.